Here is a subset of work that I'm proud of.
As a contract interaction designer, I designed, validated and supported implementation of new product features for the software used by customer support agents.
Engage and excite an established design team around an improved user-centered design process. Utilized collaborative exercises, workshops, mentoring and artifacts to encourage process adoption.
Identify innovation opportunities in healthcare in India and present findings to the CEO and management team, while living and working in Mumbai, India.
Design the next major release for a storage management product. Re-envision the product's information architecture and interaction design.
Design the components and information architecture of a SaaS key performance indicator (KPI) dashboard. Build patterns and UX rules for data visualizations designed for executives to access on a tablet.
Develop the visual design of workshop materials, toolkit and elements of the final report for workshops engaging policymakers and local innovators.