Selected Projects

Here is a subset of work that I'm proud of.

 

Improving Older Adults' Well-being

Design an service that improves the well-being of adults aged 50 and over. Create a business pitch to present to the company CTO and leading Silicon Valley VC firm.

Improving the Customer Support Agent Experience at Google

As a contract interaction designer, I designed, validated and supported implementation of new product features for the software used by customer support agents.

Guiding Design Culture Change

Engage and excite an established design team around an improved user-centered design process. Utilized collaborative exercises, workshops, mentoring and artifacts to encourage process adoption.

 

Healthcare in India

Identify innovation opportunities in healthcare in India and present findings to the CEO and management team, while living and working in Mumbai, India.

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Changing Storage Paradigms

Design the next major release for a storage management product. Re-envision the product's information architecture and interaction design.

Co-creating a Local Public Space

Assist community organizers in engaging and documenting community residents' needs and desires to guide recommendations for a public space proposal.

 

Software as a Service (SaaS) Analytics

Design the components and information architecture of a SaaS key performance indicator (KPI) dashboard. Build patterns and UX rules for data visualizations designed for executives to access on a tablet.

Designing Policy Workshop Materials

Develop the visual design of workshop materials, toolkit and elements of the final report for workshops engaging policymakers and local innovators.

Bug Tracking Software Redesign

Redesign the user interface of the bug tracking system used by the organization, during a backend upgrade.